For optimal performance and to access all features without interruptions, it is recommended to verify that your browser meets the compatibility requirements. For reference, you can find detailed guidance on supported browsers for Amazon Connect here and on system requirements for Zendesk Support here. Ensuring compatibility with the latest browser versions will enhance your experience and prevent potential technical issues.
Supported Browsers
Minimum Browser Requirements
Considerations
- Always use the latest stable versions of supported browsers to ensure security and performance.
- Browser extensions may interfere with the functionality of Zendesk and Amazon Connect. Consider disabling extensions if you encounter issues.
- Network connectivity and bandwidth can impact the performance of real-time communication features.
- Hardware specifications, such as CPU and memory, should meet the minimum requirements for the browser and operating system
Troubleshooting
- If you experience issues, try clearing your browser cache and cookies.
- Ensure that your browser permissions are correctly configured for microphone and camera access.
- Check for browser updates and install the latest version.
- Refer to Zendesk and Amazon Connect documentation for specific troubleshooting steps.