Microsoft Teams

How to Use Microsoft Teams in Engage

Learn how to quickly find and connect with colleagues in Microsoft Teams using the address book and messaging options.

  1. Log into Engage
  2. Click on the address book icon in the bottom left corner of the screen
  3. Enter your login details for your Microsoft Teams account or single-sign on tool
  4. Search for the person you need help from in the address book, your search history will update and appear below the search bar
  5. Recent searches will your 5 most recent searches
  6. Click on the message icon to start a chat in Microsoft Teams with the relevant colleague
  7. Note that this will open Microsoft Teams in either your browser or the desktop app, depending on your preferences
  8. Click on the phone icon to call the relevant collea
  9. Note that you cannot place a call whilst on an existing call