Engage now supports Multiparty Calls. Once Enabled in Connect Agents can add up to 4 additional participants (so a total of 6 can be on a call).
![](https://cdn.prod.website-files.com/64cb655327a43be284fdc23d/6510d239440d694e09e80038_image%20(1).png)
Refer to Connect Docs for information about setup. Multi-party calls: Add additional participants to an ongoing call