How agents get set up and can personalise their Engage experience
Learn how to access and customize agent settings for optimal performance
Learn how to enable browser notifications in Engage for a more seamless user experience
Learn how to install Jabra Call Control software on Contact Center Agents PCs to enable call control for Amazon Connect.
Amazon Connect uses third-party cookies (3PCs) for user authentication. This means that 3PCs are necessary to use Amazon Connect and its features, as well as Engage.