Topic

Smart Tools

Turbo Charge agent productivity with smart and secure tools powered by Generative AI

Smart Tools

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How Do Smart Tools Work?

Learn about the architecture behind our Smart Tools.

Smart Tools

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How To Control Smart Note Outputs (Smart Note Snippets)

Smart Notes automate the process of summarising a Contact.

Smart Tools

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How to Access Smart Tools Feedback

When using Smart Tools, your Agents have the option to leave feedback within Engage. This feedback can help you understand if your Smart Tools setup is working for your Agents. It can also help Local Measure improve our offering.

Smart Tools

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How to Configure a Smart Tools Integration

Learn how to integrate an AI Service with Engage, to use our Smart Tools.

Smart Tools

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How to Customise Smart Composer

Ensure a consistent and tailored experience for your customers by selecting the appropriate tone for Smart Composer Tools

Smart Tools

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Smart Composer

Learn about Smart Composer and how to set it up in Engage.

Smart Tools

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Smart Notes

Learn about Smart Notes and how to set it up in Engage.

Smart Tools

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Smart Tasks

Learn about Smart Tasks and how to set it up in Engage.

Smart Tools

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Smart Tools Prerequisites

Smart Tools

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Smart Translations

Enabling your Agents to help customers in many languages

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